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Remote Support

Most workstation and server issues can be fixed remotely. Pixelgates Remote Support was created to address the many requests from our clients to have resources available to provide immediate “remote assistance” to their desktop and server based issues.

We provide first level help desk engineering services through a secure remote access system providing our technicians with direct access to your servers and/or workstations, with your permission. This service allows the end-user to initiate their request for remote assistance through our support website at ....

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Pixelgate provides a quick response and can solve most user-related issues, or diagnose and dispatch onsite technicians for server and network emergency issues. Current hours of operation are Monday-Friday 8:00 a.m. to 6:00 p.m.

Drop-Off Support

Drop-Off your computer with us for service. New Computer & Hardware Setup, Computer Repair & Diagnostic, Software Installations, System Backups, whatever your Home Computer needs, bring it to Pixelgate and we will diagnose and complete the work at a fraction of what the other Geeks are charging.

On-Site Support

We can come to your office! If you need support and you need someone on-site, we can peform any of the services listed above at your facility.

Our apologies but on-site support is limited to commercial facilities. We can not perform home office services.